FAQ

Welcome to the 3DPrintal FAQ page! Here, we address some common questions about our products and services. If you have any further inquiries, feel free to reach out to us!

1. What types of products do you offer?

We offer a variety of high-quality 3D printed products, including:

  • Fidget Toys
  • Desk Toys
  • Articulated Animals
  • Figures and Toys
  • Home Decor

You can explore our full range of products in our online store.

2. Do you offer custom 3D printing services?

Yes! We provide custom 3D printing services tailored to your needs. You can supply your design files and specifications, and we will create your custom product. We can accommodate both small and large orders.

3. How does the custom 3D printing process work?

To learn more about our custom 3D printing services, please visit 3D Printing Custom Service Page, where you will find detailed information about how to submit your designs and place the custom order.

4. What materials do you use for 3D printing?

We primarily use high-quality PLA and PETG materials for all our 3D printing. These materials are chosen for their durability and excellent finish,ensuring that your products are not only look great but also stand the test of time. The specific material used may vary depending on the product and design reqirements.

5. How long does it take to receive my order?

Delivery times can vary based on the complexity of your order and our current workload. For custom orders, we will provide an estimated timeline once we receive your design. Standard product orders typically ship within7-10 days.

6. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. All transactions are secure and encrypted for your peace of mind.

7. What is your return policy?

If you are not satisfied with your purchase, please contact us within 7 days of receiving your order. Our return policy covers defective items or errors in your order. Please refer to our Refund Policy Page for more details.

8. How can I contact you for further questions?

If you have any additional questions or need assistance, feel free to contact us through our Contact Us Page. We are here to help!

Thank you for choosing 3DPrintal. We look forward to serving you!